Out of Stock Items: Color/Stock Levels Are Not Guaranteed. The majority of our products are manufactured upon order and in most cases are not available for immediate shipping. If an item or color you purchase is out of stock you will be notified via phone or email. If you decide not to choose another color or await the items arrival, we will issue a Full Refund.
Typographical Errors: Prestige Linens is not responsible for typographical mistakes in item descriptions or item price. Please contact us immediately if you feel you have found an error in one of our descriptions or prices.
Payment: Accepted Payment Methods are Credit Card (VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER), PayPal, Money Order, Cashier's Check, or Personal Check (Orders will be shipped out 7-10 business days after receipt of payments made with personal checks). Payment must be received in full before order processing begins.
Returns & Exchanges: Prestige Linens has a no refunds/no exchanges policy due to the nature of the use of our products, and the fact that most orders are manufactured upon order. Please make your product and color selections carefully as we will not be able to return or exchange products. Please inspect all orders immediately upon delivery. Mistakes in color/quantity/size etc. must be reported within 3 business days of delivery. No claims will be accepted after this period. Irregularity of 5% is accepted on all items. Exchanges for color discrepancies or issues with fitting will not be accepted. We suggest that clients request fabric, color, or product samples prior to purchase if slight color or size discrepancies are not acceptable for your application.
